Legal
Privacy Policy
Last updated: March 30, 2026
This Privacy Policy applies to Volrix, a product operated by Maticalgos Technologies Private Limited. It explains what information we collect, how we use it, when we may disclose it, and the choices available to users of the service.
1. Scope
This Privacy Policy describes how Maticalgos Technologies Private Limited, the operator of the Volrix product and platform, collects, uses, stores, and discloses information when you access or use Volrix websites, applications, communications, and related services.
2. Information You Provide
We may collect information that you provide directly to us, including your name, email address, company details, billing information, support requests, and any content, prompts, strategy inputs, or files you submit through the platform.
3. Information Collected Automatically
We may automatically collect technical and usage information such as IP address, browser type, device details, operating system, referral information, pages viewed, timestamps, feature usage, approximate location derived from technical signals, and diagnostic or log data generated through use of the service.
4. How We Use Information
We use collected information to provide and maintain Volrix, authenticate users, process subscriptions and payments, respond to support requests, improve product performance, monitor security and abuse, comply with legal obligations, and communicate service-related notices, updates, and administrative messages.
5. Analytics, Diagnostics, and Product Improvement
We may use account activity, system logs, feature interactions, and submitted inputs to debug issues, improve system reliability, evaluate feature performance, and develop or refine analysis workflows. We do not use your information for purposes that are inconsistent with this policy.
6. Cookies and Similar Technologies
Volrix may use cookies and similar technologies to maintain sessions, remember preferences, understand usage patterns, and improve service performance. You may control cookies through your browser settings, but disabling certain cookies may affect platform functionality.
7. Sharing of Information
We do not sell personal information. We may share information with infrastructure providers, analytics providers, payment processors, professional advisers, and other service providers that assist in operating Volrix, subject to appropriate contractual or legal safeguards. We may also disclose information when required by law, regulation, court order, or lawful governmental request, or when necessary to protect our rights, users, systems, or the public.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide the service, maintain business and tax records, enforce our agreements, resolve disputes, meet legal obligations, and protect platform integrity. Retention periods may vary depending on the nature of the information and the applicable legal or operational requirement.
9. Data Security
We implement reasonable technical, administrative, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. User Content and Market Data Inputs
If you submit prompts, strategy descriptions, market assumptions, documents, or other materials to Volrix, you represent that you have the right to provide that material. You remain responsible for the legality, accuracy, and appropriateness of submitted content. Platform outputs, including backtest summaries and analytical responses, may be stored as part of service operation, troubleshooting, and account history.
11. Your Choices and Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may request account closure. We may retain certain data where required for legal compliance, security, fraud prevention, accounting, or legitimate business purposes.
12. Cross-Border Processing
Your information may be processed or stored in jurisdictions other than your own, including through third-party infrastructure or service providers. By using Volrix, you understand that information may be transferred to and processed in locations where data protection laws may differ from those in your jurisdiction.
13. Children's Privacy
Volrix is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we may delete that information in accordance with applicable law.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of Volrix after the effective date of the revised policy constitutes acknowledgment of the updated policy.
15. Contact
Questions or requests relating to this Privacy Policy may be sent to hello@volrix.ai. Our office address is Dahanukar Colony, Kothrud, Pune, Maharashtra, India.
Questions about this policy? hello@volrix.ai